Home Care Packages Program Operational Manual

This manual helps approved providers of Home Care Packages to understand their responsibilities. It provides information about fees and charges, care planning, package inclusions and exclusions, package budgets, reporting and responding to special needs.

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Publication date:
13 January 2023

Date last updated:
13 January 2023

Publication type:
Guideline

Audience:
Health sector

Language:
English

Description:
This manual helps approved home care providers to understand their responsibilities in providing Home Care Packages. It includes:

• how the Home Care Packages Program operates
• the care and services you can include in a Home Care Package
• how to work with your clients to decide if a type of care or service meets their aged care needs
• how fees and charges are calculated

If you have questions or feedback about this manual, email info@ongoingcares.com.au.

We will review this manual regularly.

You can also view the Home Care Packages Program Manual for Consumers on the My Aged Care website.

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