Support

bumGenius products are manufactured by Cotton Babies, Inc.

Are your products patented?

Yes. Our diapers are covered by a number of utility and design patents in a number of countries. These patents protect various elements of how our diapers look and how they function. Additionally, the shape of our diaper is protected by tradedress. All of our brands and prints are original works of art that have been formally copyrighted. Information about our patents and other intellectual property is available through the U.S. Patent & Trademark Office. Other US and international patents are pending.

Didn’t I read about you in…

Probably! Cotton Babies products (including bumGenius) have received mentions and accolades in many recognizable publications including Time Magazine, The New York Times, The Wall Street Journal, Consumer Reports and blogs like The Consumerist.

What is the warranty on bumGenius?

Warranty information can be downloaded here. If you need to make a return or exchange click here.

How many diapers do I need?

If you are using bumGenius One-Size exclusively, we recommend a minimum of 24 diapers. Remember, wash at least every other day and rotate your stash evenly.

How do I use my bumGenius One-Size Cloth Diapers?

• Adjust the diaper sizing by choosing the right snap setting on the front of the diaper.
  • Your diaper arrives snapped down to the “small” setting, the bottom row of snaps.
  • To use the “medium” setting, unsnap the diaper and resnap on the second row of snaps.
  • To use the diaper on the “large” setting, fully unsnap the front of the diaper.
    HELPFUL HINT: For overnight use, consider stuffing with two inserts and setting the diaper to be one size larger than you would for daytime use.
  • To use the insert as a “small”, snap the insert down to the bottom snap socket. Little boys tend to do well with the folded part towards the front of the diaper while little girls may do better with it towards the back.
  • To use the insert as a “medium”, snap the insert down to the middle snap socket.
  • To use the insert as a “large”, just leave it completely unsnapped.

  
  How can I tell if the diaper is adjusted to fit my baby properly?
  
  

  To observe fit, pick up your baby’s legs after putting the diaper on and observe how it fits around the legs and bottom. Is it snug? If you can see air between the diaper and their skin, then you need to refine the fit. Trying a smaller snap setting and fasten the tabs snugly. When you child stands up, notice how the insert or soaker is positioned relative to the back elastic. If the insert or soaker is higher than the back elastic, lay your child down, release the tabs, pull the diaper slightly towards the front and refasten the tabs. If you notice that the front of the diaper is positioned low over your baby’s thighs or that it is difficult to fasten the diaper around your baby’s waist, try using a larger snap setting. This will increase the rise of the diaper and improve overall fit. Remember, babies change shape frequently as they grow up. You may have times when your relatively young baby is using their one-size diapers on the largest setting. The same child may be on the medium setting several months later due to increased mobility.

  
  I’d like to buy bumGenius! Where can I get this brand?
  
  

  bumGenius products are available in baby retail stores all over the world. You’re also always able to shop online through one of our many online retailers.

  Check the retailer list to ensure that the person you buy from is an authorized retailer. Diapers purchased from unauthorized retailers are not eligible for warranty coverage. There are no authorized eBay sellers. The only authorized Amazon.com seller is Cotton Babies. Other purchases through eBay or Amazon.com do not qualify for warranty coverage.

  
  How do I wash my new diapers? What detergent do I use?
  
  

  Washing and detergent information can be downloaded here.